When my friend SLC at seemingly random sent a message saying that I could get a free spicy chicken sandwich from Chick-fil-A, I was skeptical. I’ve learned that, when restaurants offer free food, people go crazy. Bad things happen. The chances of actually receiving the food are slim.
I signed up anyway.
The process was a little more complicated than I expected. Previously, with other restaurants, I would print out some coupon, and show up (only to find out that they’re out of food, but instead of telling you that, they tell you that your coupon is counterfeit even though it isn’t. Thanks a lot, KFC.). Chick-fil-A had a totally different approach. First, I had to choose my location. Then, I had to choose the date and time I wanted to come. THEN I got to print a coupon, and that coupon had my name and e-mail address. There was a link that allowed me to automatically add an appointment to my Outlook Calendar. The day before, I got an e-mail reminder.
Tim and I drove to Chick-fil-A today, anticipating our sandwiches. I was pleasantly surprised to find that there were parking spaces available. Plenty of people were eating inside, but there was definitely room for us. The employees greeted us, and treated us like valued customers. [I guess that’s not unusual. Chick-fil-A employees are always impeccably polite.]
It was a wonderful experience. Kudos to Chick-fil-A for having a give-away, and for handling it excellently.
This is just another reason why I go to Chick-fil-A on a semi-regular basis, even though it costs a little more than other fast food places. I also love their lemonade. And their icecream. And the chicken.